Frequently Asked Questions
Everything you need to know about your JUDE shopping experience.
How long does shipping take?
Standard domestic shipping typically takes 3-5 business days, while international orders may take 7-14 business days depending on the destination.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Returns are processed within 5 business days of receipt.
How do I find my correct size?
Each product page features a detailed size guide. We recommend measuring your bust, waist, and hips to compare against our specific garment measurements.
What payment methods do you accept?
JUDE accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans via Klarna and Afterpay.
Are your materials sustainably sourced?
We are committed to ethical fashion. 80% of our current collection is made from organic cotton, recycled polyester, or Tencel to minimize our environmental footprint.
Can I change or cancel my order?
Orders can be modified or canceled within 60 minutes of placement. After this window, our warehouse begins processing and we can no longer make changes.